Innovation & Creativity

got this mail a few days ago. This just goes on to show that you are never too small a business to provide excellent customer service and differentiate yourself. and that innovation and creativity knows no bounds

first aid box on the left and a newspaper box on right (which had all hindi-english-marathi-gujrati and economic times)

a tv on the top with cable (colors channel) and below tat is the tissue box. on the left is the mandir types and dont miss the "Only gandhigiri" written there , below that is the calender and a notepad and pen along with a blue fan (which is blowing towards the customer who sits)

25% discount for handicap!! who on this earth can expect something like this from an autowallah!!

I am sure instead of rigging the meters and cheating customers , if all auto-wallahs in India started giving these additional services, people would be openly willing to pay a little extra! and you could technically take this approach on a macro level as well and who knows this world might become a better place!